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How do I get a copy of a reciept for my premium purchase?
I do not have a pay pal account

All responses

David Trey  staff
Replied on May 08, 2013 - 17:49 UTC

Hello Bob,

If you've paid through the web-app using the "Don't have a PayPal account" option, PayPal should still send you the receipt to the email address you've used in the registration form. If you've paid through the Google PlayStore, they should have send you a receipt upon purchase and in case of the iOS payment, you will get a receipt from Apple shortly thereafter.

Please try to contact the appropriate vendor (PayPal, Google, Apple) if you need another receipt for the payment.

Best regards,

Randy  premium
Replied on Apr 07, 2015 - 14:09 UTC

David - I have the same question but I renewed from your website (after clicking which doesn't show as any of those vendors (just asked for card and processed it without a receipt page and no email so far)...

Randy  premium
Replied on Apr 07, 2015 - 14:09 UTC

(after clicking to renew)

Galina Skovorodnikova  staff
Replied on Apr 07, 2015 - 15:08 UTC

Hi Randy,

I have just resent your receipt. Please check your email and the Spam box as well :-)


Randy  premium
Replied on Apr 07, 2015 - 15:41 UTC

Thanks – I got one earlier too – it just didn’t come right away so I wasn’t sure – thanks!