+ Add Question

Cannot add task with link to email / GMAIL, CHROME addon

Hello,

I do not see a way to link to email while in Gmail. I have watched the video and when I open email in Gmail I only see option to add website as a task.

My setup: regular gmail (not google apps account), mac os x 10.8.3, chrome version 26.0.1410.65.

All responses

David Trey staff
Replied on May 06, 2013 - 08:57

Hello Łukasz,

Please tell me - are you using a Google Labs extension called "Preview Pane"? If so, it's unfortunately, not possible to add emails as tasks while using this extension.

In order to our app to locate a message and see that it's been opened, there must be a unique ID of the message within the URL and the "Preview Pane" hides it. You could try to contact the author of the Preview Pane, but right now, without the ID of the message being visible in the URL, there's unfortunately no way for us to determine if and what message is opened to link to it.


Best regards,
David

Łukasz Felsztukier premium
Replied on May 06, 2013 - 10:16

Thanks David,

That's the case unfortunately as this is a very useful plugin.
I've contacted creators of this extension and have let them know about this problem.

Best Regards,

Łukasz

CH
Christine Hughes
Replied on May 20, 2013 - 08:19

Also, the Google Labs Unread Message Icon extension hides the 'add email as task' functionality as well. I was not using Preview Pane but disabling the Unread Message Icon extension solved the issue.