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Invoice?

B

Hi,

Sorry is it possible to get an invoice for paying the premium version? Where should it be requested? It is not for my but my colleague's account.

Thank you.
Bart

All responses

David Trey  staff
Replied on May 02, 2013 - 11:52 UTC

Hello Bart,

Unfortunately, it's not possible to receive an invoice right now, but we're planning to offer different payment options in the near future and this will also introduce the option of invoicing.


Best regards,
David

S5
Studio 51 s.r.o.
Replied on Mar 01, 2014 - 10:16 UTC

Hi, we need invoice for our paid subscription!

David Trey  staff
Replied on Mar 03, 2014 - 12:24 UTC

Hello,

Unfortunately, we're not issuing invoices yet, but we'll offer such service in near future.


Best regards,
David

Andrzej Hamankiewicz  premium
Replied on Mar 04, 2014 - 18:41 UTC

But when? It's really important, because I'd like to implement Todoist in our company (for our tran).

Brendon Wadey  staff
Replied on Mar 04, 2014 - 18:51 UTC

Andrzej,

We do not have any ETA at this time.

Regards,
Brendon.

P
Peer
Replied on May 08, 2014 - 08:35 UTC

no invoice? (-1)

ŁB
Łukasz Bonczol  premium
Replied on May 08, 2014 - 08:44 UTC

If the invoice is impossible to get, how about making payment for 5 accounts with one transfer? Would it be possible?

Clyde Romo  staff
Replied on May 08, 2014 - 09:34 UTC

Hi Łukasz,

As David mentioned, we're hoping to offer a more business friendly solution but paying for 5 accounts with one transfer is not possible yet.

Regards,

Clyde

NG
Nicolas Gourgues
Replied on May 12, 2014 - 10:30 UTC

HI,
Do you have your VAT number ? I read people asking for invoice for almost 2 years now... It's really important for company.
Best
Nicolas

David Trey  staff
Replied on May 12, 2014 - 12:16 UTC

Hello Nicolas,

Unfortunately not, but we'll introduce invoicing very soon. Sorry for the inconvenience.


Best regards,
David

NG
Nicolas Gourgues
Replied on May 12, 2014 - 12:18 UTC

Ok. Do you have a more precise date ?

David Trey  staff
Replied on May 12, 2014 - 12:25 UTC

Nicolas,

Unfortunately not. We always try to avoid releasing unfinished features in general. Once it works reliably, we'll publish it. A rough estimate would be end of May or beginning of July as it's the next planned feature to be released and we've been working on it already, we hope it'll be the end of May.


Best regards,
David

NG
Nicolas Gourgues
Replied on May 12, 2014 - 13:04 UTC

Hope too :) Thx

RG
Ryan Green
Replied on May 16, 2014 - 11:43 UTC

Can't you at least send an email confirmation of premium purchase when paying by PayPal, so our accountant has some reference of the purchase?

Surely this is normal practise for any web subscription company...?!

David Trey  staff
Replied on May 16, 2014 - 12:36 UTC

Hello Ryan,

Every payment results in a payment receipt being sent either by us if you pay through our site, or by PayPal, Google or Apple.

Please check your spam folder if you haven't received the receipt from PayPal upon purchase.


Best regards,
David

RG
Ryan Green
Replied on May 19, 2014 - 11:19 UTC

Hello David,

We have received the Paypal receipt thank you, but regardless of that, I would expect an email confirmation from yourselves, showing your business details, as an invoice, like any normal company would.

To provide a service without any issue of receipt of invoice (directly) from yourselves is bad practise really... Especially with no mention of your company address, etc (I have however, found this now through your 'press' section on the website).

CN
Christophe Nebout  premium
Replied on May 25, 2014 - 17:34 UTC

Hi, I was considering todoist for our company but if I can't have invoices and an alternative payment method (ex credit card for all the accounts I want to create for the company) it is clearly a no go for me. Our IRS laws expect us to provide invoices with at least our company name and address, the price, the description of the buyed product, the method of payment and your company name and address. If not I shall pay on my wallet for all our employees (ok we're not google but it will still hurt me a little :) )

Seriously guys... making such nice and pro product for companies and not issuing invoices? ^_^

Have a nice day

Peter Timpone
Replied on Jul 04, 2014 - 15:55 UTC

Any word on the invoice issue?

David Trey  staff
Replied on Jul 04, 2014 - 16:33 UTC

Hello Peter,

We are issuing invoices for Todoist for Business users. If you go to https://todoist.com/business and start the trial then if you're already a Premium user, the value of the remaining Premium time would lower the amount of your first invoice.

That said, although we can't issue an invoice for your previous Premium payment, you could move over to Todoist for Business, enter your company data in the Admin panel and make a monthly or annual payment which will, as I've mentioned, be lowered by the value of your remaining Premium time.


Best regards,
David

Djaity  premium
Replied on Jan 03, 2015 - 23:59 UTC

Hi David,

Is this possible now to receive an invoice ?

I need my invoice of january 24th, 2014 indeed. The tax lawer has requested it ;-(
Sorry, it looks like it's not yet possible to download it from the web interface yet.

Thanks a lot for your help :-)

Brendon Wadey  staff
Replied on Jan 04, 2015 - 00:31 UTC

Hi,

No its not available for Premium, only Business accounts.


Regards,
Brendon

Djaity  premium
Replied on Jan 04, 2015 - 00:36 UTC

Thank you brandon for this quick answer.

Since the price for business and premium is the same in the case there is only one person in the account, can we migrate my premium account as a business account and therefore send me an invoice of january 24th, 2014 ? ;-)

Thanks a lot.
Best regards.

Brendon Wadey  staff
Replied on Jan 04, 2015 - 00:45 UTC

Hi,

No. You can convert to Business by going to Todoist.com/business but the invoice would be created for today.


Regards,
Brendon

Djaity  premium
Replied on Jan 04, 2015 - 00:58 UTC

Brendon,
my premium yearly account is supposed to renew on january 25th.
If I enter the business trial account let's say on january 23rd, will I convert my premium account into business automatically without being billed on jan 25th for premium in parallel ?
If correct, I understand I'll be billed (and therefore will receive an invoice) only 14 days after (ie, after the trial period, early march). Do you confirm ?

Thanks for your lights.
Best regard.

Brendon Wadey  staff
Replied on Jan 04, 2015 - 01:04 UTC

Hi,

You will start your trial the moment you sign up for Business. Any Premium time will only be used upon the end of the trial when the purchase is made.


Regards,
Brendon

BP
Bogdan Pantoc  premium
Replied on Mar 26, 2015 - 22:51 UTC

Hi,

Can you provide something like that https://dl.dropboxusercontent.com/u/45973497/W9%20-%20Dropbox.pdf ?

Thank you!

Galina Skovorodnikova  staff
Replied on Mar 26, 2015 - 22:54 UTC

Hi Bogdan,

Unfortunately, we don't provide such forms at the moment. The invoice that you can find in your Admin panel is all that we currently have. Sorry about that!


Regards,
Galina