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Problem with Outlook todist show projects

JR

When I opened Outlook 2010 today the todoist panel was blank except for a bar just below the top that had a show projects link. Nothing happened when I clicked on it. I uninstalled the ap (ver 2.0.0.3) and removed it from Outlook as an addin. I then downloaded 2.0.1.0 from your site and activated the ap within outlook. Still the same issue. Help please! I use this everyday and depend on it. Everything is there when I login via the web. It is just the outlook ap.

All responses

Brendon Wadey staff
Replied on Apr 20, 2013 - 23:57

Hi John,

Please try to uninstall the plugin and reinstall this updated version which adds the option to log out on the add-ins tab. Please try logging out and back in again.

https://d2dq6e731uoz0t.cloudfront.net/82b87011c7a86df0809676bb96ebfa9b/as/OutlookTodoist.RC.exe

Thanks,
Brendon.

JR
John Rae
Replied on Apr 21, 2013 - 00:18

Once I installed it and then I logged out on the add-ins tab and it then worked. Thank you. This is my third update in as many weeks to fix an issue. Prior to that the add in worked perfectly for months. So I hope the fix stays good.
Thank you for the super fast reply and resolution. It's a fantastic program.
cheers
JR

KB
Karen Boskemper
Replied on Apr 23, 2013 - 07:02

I have had the same problem today. I uninstalled the plugin and reinstalled the update as suggested, but I don't how to "log our on the add-ins tab" - still stranded at this time.......help!

David Trey staff
Replied on Apr 23, 2013 - 07:09

Hello Karen,

The Logout option should be available on the "Add-ins" tab at the top of the screen in Outlook 2010.

Please try to install this update and let us know if it fixes this issue: https://d2dq6e731uoz0t.cloudfront.net/1edb5e32790186f1ded825549e63bfb3/as/OutlookTodoist.Adx.RC.exe


Best regards,
David