+ Add Question

searching not working, info typed in notes is disappearing after typing


hi there i am finding 3 faults occurring regularly which are causing us some difficulty. i hope you can help.

1. q. still not finding things entered and when i go to them they are spelt correctly and are there. search is not finding. i was told last week this was fixed but doesn't seem so.

2. notes being entered - all information showing blank when i go back into the notes.

3. dates being changed for bringup not registering until we have entered it and saved the entry at least 2 times.

hope you can help us.


All responses

David Trey  staff
Replied on Mar 26, 2013 - 12:38 UTC

Hello Julie,

Thank you for your report.

1. This issue indeed recurred, we're looking into it right now. Sorry for the inconvenience.

2. We can't reproduce this issue, please try to clear your browser's cache and let me know what browser you're using and if you can reproduce it in a different browser? Also, if there's anything specific about the note adding process that triggers this issue (for example, only when you add a note through the search result or only when you add it on mobile etc.) please let us know.

3. In order to reproduce this issue, please provide these details:
- In what view are you editing the task (search result, date view, within a project, via mobile etc.)?
- What's the exact due date of the task (as seem in the due date field) before editing?
- What's the exact new due date you want to use?

Best regards,