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account deactivation

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how do i deactivate my account

All responses

David Trey  staff
Replied on Mar 22, 2013 - 20:24 UTC

Hello Deon,

If you want to delete your Todoist account, please click on the gear icon in the top-right corner, go to Settings -> Account and use the link at the bottom of this window to permanently delete your account and all data associated with it.

Note - if you've set up your Todoist account with your Google Account, you will need a Todoist password to confirm the deletion. It can also be set in the Account settings using the "Edit" link in the "Password" section.


Best regards,
David

Nicholas Burks  premium
Replied on Apr 21, 2015 - 22:22 UTC

How can I reactivate my account after accidently deactivating it?

Galina Skovorodnikova  staff
Replied on Apr 21, 2015 - 22:24 UTC

Hi Nicholas,

Do you mean activate your Premium status? If so, please send us the order number of your payment, so that we can add the remaining time of Premium to your account


Regards,
Galina

Jennifer Hirsch
Replied on Jun 24, 2015 - 20:42 UTC

Hi Galina,

I would like to deactivate my account and my staff's account. We paid for a year subscription, how does pro-rated accounts after cancellation work?

Thank you

Galina Skovorodnikova  staff
Replied on Jun 24, 2015 - 20:47 UTC

Hi Jennifer,

Though we don't provide partial refunds, within the first 30 days we refund payments in a full amount.

If you want to cancel your subscription, please create a new private thread with the refund request so that we can take a look into it for you :-)

Regards,
Galina

Jennifer Hirsch
Replied on Jun 24, 2015 - 20:52 UTC

Thanks Galina - I can't find your private thread feature. Help?

Galina Skovorodnikova  staff
Replied on Jun 24, 2015 - 21:06 UTC

It seems that you have found it :-) I have replied to you in a private message.

Regards,
Galina