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Error with installing to Outlook 2010


I get the message:

"An error occurred during customization install, to remedy this problem click details for more information and contact your system administrator."

I clicked on "details" and got a long list of what looked like randam phrases and code.

Any idea on how to get the outlook plugin to work? I am running Windows 7 64 bit version which is currently updated.

All responses

David Trey  staff
Replied on Mar 21, 2013 - 00:07 UTC

Hello Chris,

Please try to install this version: https://d2dq6e731uoz0t.cloudfront.net/3ac86bc18ae12fe2cf8c93fdbbb9bf05/as/OutlookTodoist.RC.exe and if the same issue persists, try to copy/paste the details from the error message here.

Best regards,

Chris Wilson
Replied on Mar 21, 2013 - 00:11 UTC

I installed the version you suggested and received the same error. First I shut down Outlook 2010. Then I run the Todoist installation program as an administrator. It seems to install OK, but when I then open outlook I get an error message. I have a jpeg image of the specific error message detail, but have no way to send it to you using this interface.

Any other suggestions?

Chris Wilson
Replied on Mar 21, 2013 - 00:18 UTC

The following is the text of the full details in the error message:

From: file:///C:/Program Files (x86)/OutlookTodoist/OutlookTodoist.vsto

The expected element "addIn" was not found i the XML>

*********************Exception Text****************************
Microsoft.VisualStudio.Tools.Applications.Deployment.InvalidManifestException: The expected element "addIn" was not found in the XML.
at Microsoft.VisualStudio.Tools.Applications.DEployment.ApplicationManifest.FRomXml(Stringmanifest, Boolean validate)
at Microsoft.VisualStudio.Tools.Applications.Deployment.ApplicationManifes.ctor(String manifest, Boolean validate)

David Trey  staff
Replied on Mar 21, 2013 - 00:25 UTC


You can send screenshots to david@doist.io but based on the error message, please try to install Microsoft Visual Studio 2010 Tools (http://www.microsoft.com/en-gb/download/details.aspx?id=35594 ) and then try to install the Outlook plugin again.

Best regards,