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Outlook emails show up as code


I am trying to save emails as tasks and many show up as code and I can't read the actual body of the email? Help please!

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David Trey  staff
Replied on Mar 05, 2013 - 21:49 UTC

Hello Sarah,

If you click on the "Add email as task link", a certain code will be added, but if you save this task, you will only see the subject line of the message which will be come a link that you can use to open the message when using Outlook (through the Todoist plugin).

If you'd like to have the entire body of the message as a task note, you can try to forward an email to your Todoist project. We've explained both options in detail on our blog: http://todoist.com/blog/2013/01/zero-inbox-policy-with-todoist/

If you are using the second option and still see code within the task note, please make sure that the email you're forwarding doesn't contain many images in it.

Best regards,