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This webpage has a redirect loop

AS

Having trouble with gmail integration. Suddenly today I am getting an error message that "This webpage has a redirect loop."

I use this feature a lot, so please help!
Amanda

All responses

David Trey staff
Replied on Feb 15, 2013 - 12:20

Hello Amanda,

Please clarify - when exactly do you see this message? If this a message from Todoist> Do you see it in our web-app, in our plugins (which ones?), on GMail itself? At which point does it occur - the moment you click on "Add email as task", when you open an email, when you save a task, when you log in?

I've just tried to add a GMail message as a task using the Chrome plugin, then access it and it worked correctly - the linked message has been opened with no error messages.


Best regards,
David

AS
Amanda Styles premium
Replied on Feb 15, 2013 - 12:22

Hi! It happens from my Todoist list - in the web-app, when I click on the link that was made with the chrome plugin. These are all messages I linked before today, if that helps.

David Trey staff
Replied on Feb 15, 2013 - 12:46

Amanda,

Unfortunately, I can't reproduce this issue. Please tell me:
- What browser are you using?
- Can you reproduce this issue in at least one different browser (if so - which one)?
- When exactly does this error message occur? The moment you click on the link in Todoist, you see an error (is it a system error?) or does GMail start loading in a new tab and you see the error in GMail?

You're welcome to send a screenshot of this issue to david@todoist.com


Best regards,
David

AS
Amanda Styles premium
Replied on Feb 15, 2013 - 12:47

Good news. I read the rest of the error message and tried deleting my cookies like chrome suggested, and now it works again. Sorry for the false alarm!