+ Add Question

Outlook plug-in logs out constantly

Recently the Outlook plug-in has started logging me out constantly. It can happen as many as 15-20 times a day. I am not sure why it is suddenly logging me out, but it is very annoying. Just now I logged back in, and 3 minutes later I was back out. Any ideas on how to change it?


All responses

David Trey  staff
Replied on Feb 13, 2013 - 23:08 UTC

Hello Gayla,

Our Outlook plugin uses Internet Explorer's settings to connect to Todoist. Did you make any changes in IE lately? Please try to add todoist.com and cloudflare.net to the list of trusted sites in IE and also make sure that IE doesn't clear the browsing history automatically on exit (this can be set in Internet Options -> General).

Best regards,

Gayla  premium
Replied on Feb 14, 2013 - 19:23 UTC

I did have the browser set to clear on exit. I don't remember changing it, but I hope that solves the issue. Thanks for the quick reponse.