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Ctrl+Q shortcut collides with "quit application" shortcut in Firefox

K

Ctrl+Q shortcut is used to "add task". But it is also used to quit application for almost every single application out there, including Firefox, at least in Linux (I don't know about Windows). Ctrl+Q is a reasonable shortcut to quit application, because the default Alt+F4 is just terrible (can't reach it easily with one hand). It also serves the purpose of quitting the _whole application_, as opposed to closing just the current window (which Alt+F4 does). So it has several uses.

If I try to close Firefox using Ctrl+Q while being on Todoist page, nothing happens (the browser is not closed), and it takes me several seconds to discover why, and then I'm annoyed at the functionality. Really, the "Add task" shortcut should not collide with the most common desktop shortcuts.

I don't know if this is a correct channel for reporting a problem/suggestion, this is not really a question, I haven't found any bug tracker or similar tool here.

All responses

David Trey staff
Replied on Feb 12, 2013 - 11:27

Hello Kamil,

We're sorry for the inconvenience. This shortcut doesn't collide with any system or browser shortcuts on Windows or Mac. Please tell me - does this same issue occur in any other browser on Linux or only Firefox?


Best regards,
David

K
Kamil
Replied on Feb 12, 2013 - 17:58

Hmm, you're right, Firefox on Windows doesn't support Ctrl+Q.

Anyway, on Linux:
* Firefox - Ctrl+Q quits the whole application, unless Todoist tab is currently active. Todoist shortcut beats Firefox shortcut.
* Google Chrome - Ctrl+Shift+Q quits the whole application, so Ctrl+Q doesn't collide.
* Opera - Ctrl+Q quits the whole application, even when Todoist tab is currently active. Opera shortcut beats Todoist shortcut.
* Epiphany - Ctrl+Q quits the whole application, even when Todoist tab is currently active. Epiphany shortcut beats Todoist shortcut.

I believe most other browsers on Linux (Konqueror, Midori, etc) will also support Ctrl+Q shortcut. Either it will quit the application or the Todoist action will take preference.

Since this affects only Linux it seems, and even not all mainstream browsers, this issue is a bit tricky, I understand that. I didn't know that before. It's your choice whether to do something about it, but at least you know about it.

David Trey staff
Replied on Feb 13, 2013 - 07:00

Kamil,

Unfortunately, our Linux userbase is indeed very small and we may not be able to put our resources to create a keyboard shortcut customization system based on the small amount of affected users. We're sorry for the inconvenience.

It may be possible, though, to disable this shortcut in Firefox according to this page: http://askubuntu.com/questions/10880/disable-ctrlq-in-firefox-without-keyconfig-extension however, we're not sure if it's won't affect our shortcut as well.


Best regards,
David

ST
Stefano Tranquillini
Replied on Jul 23, 2013 - 06:48

in mac ctrl+Q quits the application.

David Trey staff
Replied on Jul 23, 2013 - 16:41

Hello Stefano,

The shortcut Cmd+Q is used to quit applications while the shortcut for our app's Quick Add feature is Ctrl+Q.

There are also global shortcuts you can use and configure through the TD icon in the top bar.


Best regards,
David

ST
Stefano Tranquillini
Replied on Jul 24, 2013 - 01:33

you are right :).
but, the fact is that the shorcut works only if the extension is open. i mean, if i'm in gmail and i press ctrl+Q nothing happens, i've to open the extension and press ctrl+Q.
so basically i loose the power of the shortcut.
is this just me or it's how it works?

David Trey staff
Replied on Jul 24, 2013 - 06:16

Stefano,

That's correct, Ctrl+Q is an in-app shortcut and works when it's opened, but there are also global shortcuts which will work from anywhere. To see them, please click on the TD icon in the top bar and access the configuration (settings) of the app.


Best regards,
David

DS
Drew Spencer premium
Replied on Aug 14, 2013 - 05:03

CTRL+Q doesnt work for me in the web interface using Chrome. This is the same either on chrome.todoist.com or just todoist.com (which I prefer due to the central alignment).

Anyone else have this problem or could it be an extension clashing maybe?

David Trey staff
Replied on Aug 14, 2013 - 06:42

Hello Drew,

Unfortunately, we can't reproduce this issue. Ctrl+Q opens the "Quick Add" menu both on the web and the Chrome extension.

Please make sure you have the latest stable (not beta or dev build) release of Chrome, no plugins that may influence keyboard shortcuts. If you're accessing Todoist through a bookmark, always use todoist.com and no other URL especially not one containing a version number.

You could also try to clear Todoist's offline date through Chrome's Settings -> Advanced Settings -> Content Settings -> All cookies and site data by deleting todoist.com from this list.


Best regards,
David

Justin Maxwell premium
Replied on Sep 26, 2013 - 02:19

David, could you please go through a workflow in which I can add a key command to open the quick-add panel in the Chrome Extension (not the desktop app) from any view in Chrome?

Thanks

David Trey staff
Replied on Sep 26, 2013 - 06:41

Hello Justin,

Once the Chrome extension is opened (you've clicked on the TD icon), you can use Ctrl+Q to open the "Quick Add" feature (just checked now and it seems to work correctly).

Alternatively, if you're within a project, you can also use "a" to add a task using the regular task input field instead of the "Quick Add".


Best regards,
David

MD
Malcolm Duff premium
Replied on Jan 21, 2014 - 23:53

I have the same problem on Safari 6.0.5. Command-Q quits Safari typically, but now when Todoist is open it adds a task.

As a side note, the settings icon is displayed on a line below rather than to the right of productivity trend icon.

Bookoff premium
Replied on Jan 22, 2014 - 01:21

CMD+Q in FireFox 27.0 (OS X 10.9.1) don't close browser, but open quick add task.

Rick Carter premium
Replied on Jan 23, 2014 - 17:20

Having the same problem with Mac OS X 10.8 with the Todoist app... in fact trying to quit Todoist with CMD+Q (which even in the Mac OS X Todoist app shows that as the proper short cut in the menu) instead opens Add Task.

Rick Carter premium
Replied on Jan 23, 2014 - 17:45

Having the same problem with Mac OS X 10.8 with the Todoist app... in fact trying to quit Todoist with CMD+Q (which even in the Mac OS X Todoist app menu shows that as the proper short cut) instead opens Add Task.

If you could make it CTRL+Q, as opposed to CMD+Q, on the Mac that wouldn't conflict. CMD+Q is the standard for quitting any Mac app.