+ Add Question

outlook and firefox on the same machine?

Can you have todoist installed on Firefox and Outlook on the same machine? I installed todoist Outlook version and it worked fine. Then I installed todoist Firefox version and the outlook window for todoist disappeared and I could not find a way to retrieve it.

All responses

David Trey staff
Replied on Jan 23, 2013 - 08:35

Hello Ralph,

Yes, you can have both plugins on one computer. The Outlook-related issue is a bug that's not affected by the installation of other Todoist plugins. We're working on it right now, but for now, you may need to go to Outlook's Options -> Add-ins, click "Go" next to the COM Add-ins drop-down menu at the bottom and check the box next to "OutlookTodoist" on this list to reactivate it.

Also, to help us better understand this issue, please tell me:
- Which version of Outlook and Windows are you using?
- Where was the Outlook plugin installed (you can find the location in the windows with the check-boxes in the COM Add-ins menu)?


Best regards,
David

Ralph Anderson premium
Replied on Jan 23, 2013 - 09:16

windows 7 and outlook 2007
I can locate COM Add-ins menu! however here's the location of the file on my computer
File///c:Users/OWNERS/appdata/local/temp/todoistforoutlook1_3/outlooktodoist.vsto

Ralph Anderson premium
Replied on Jan 23, 2013 - 09:28

I was able to do a reinstall of todoist by doing a restore back to yesterday and then reinstalling

David Trey staff
Replied on Jan 23, 2013 - 12:48

Ralph,

Thank you for this information. If you're using Outlook 2007, you can find the COM Add-ins in the Trust Center menu.


Best regards,
David

Ralph Anderson premium
Replied on Jan 23, 2013 - 16:20

Thought this would be useful information.
A little while ago I opened up Outlook and.todoist window wasn't there. I went into the trust center menu found the todoist and found the todoist box already checked. I unchecked the box and closed the trust center menu window. I'd then went back in and rechecked the box for the todoist and close the window and the todoist window reappeared.
Hope this helps.