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Notes keep crashing the desktop app


Darlings - love the desktop app (running on Windows 7 64-bit HP), but every time I enter a note next to a task, it crashes! Anything I can do? Or do you know about this already?

All responses

David Trey  staff
Replied on Dec 19, 2012 - 12:35 UTC

Hello Bill,

We can't reproduce this issue. Please tell me:
- Which version of the app are you using (you can check the number in the Control Panel -> Programs and Features)?
- From which view are you trying to add a note - from a project or the 7 days view (or a different search result)?
- In what language are you using our app?
- At which point does this issue occur - when you click on the note icon, when you start typing the note or when you try to save it?

Best regards,

Bill Maslen  premium
Replied on Dec 19, 2012 - 12:41 UTC

Hi David,

Actually, when I started again this morning, launching the desktop app with some trepidation and then boldly entering lots of notes, I found it's all sorted itself out.

It's a classic example of install something, then reboot before trying it out in anger. Yesterday I installed the desktop app, entered lots of new tasks, then started adding notes. And encountered multiple crashes (in single project view, as it happens, and the crashes happened mainly when I exited from "Notes" view, but also occasionally when saving individual notes: my system is running UK English).

Today I've rebooted my machine, started up the desktop app again, and it appears (so far) to be rock-solid. So I've put the whole experience down to the complexity of modern computing environments, not a bug as such!

I love the app - I've always run Todoist as a pinned tab in Chrome, but this is actually much more convenient, and I've now got a bunch of colleagues eyeing my multi-platform setup with envy. Now all I need is an iPad-optimised version!