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Email sub-folders


If I create a task from an email then move the email to a sub-folder, it can't find it? Can this be fixed?

All responses

David Trey  staff
Replied on Nov 26, 2012 - 17:48 UTC

Hello Scott,

We're aware of this issue which occurs especially often when using an Exchange Server. We're working on it right now and we hope that it will be fixed in the next update of the Outlook plugin.

For now, as a workaround, you could either try to move the mail first and then add it as a task or, with Todoist Premium, you could use the "Email tasks to projects" feature which would allow you to simply forward any message to a specific email address (a unique address for each of your projects) and the subject line would become a task name and the content of the mail - a task note. This way you could read the whole message even when using our mobile apps as the mail would not be linked, but fully converted to a task and could even be deleted in Outlook.

Best regards,

Thomas Zahr  premium
Replied on Dec 11, 2012 - 12:56 UTC

When is the new release of the outlook add in due? Todoists inability to find a moved email message is a problem in my workflow.

David Trey  staff
Replied on Dec 11, 2012 - 14:21 UTC

Hello Thomas,

Unfortunately, we can't specify any timeframe for the updated version of the Outlook app. We're sorry for the inconvenience, we're working on it right now.

Best regards,

Tanya M
Replied on Dec 21, 2012 - 18:14 UTC

This is a huge deal for me, drives me crazy. I am constantly editing tasks because of this, takes a lot of time.

David Trey  staff
Replied on Dec 21, 2012 - 20:39 UTC

Hello Tanya,

We're sorry to hear that. Please note that alternatively, you could send tasks via email (forward them) which would add the full message (subject + content) as a task which wouldn't require linking it.

Best regards,