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iPhone app crashing after a task is marked completed

GH

App is freezing when I mark a task as complete. It then closes and my phone goes back to a home page.

I'm paying for premium todoist as well, and not having a fully functional app is really frustrating.

Any idea on how I can remedy this so I can update my tasks on the go like I'm supposed to be able to?

All responses

David Trey staff
Replied on Nov 22, 2012 - 08:26

Hello Gwen,

Please tell me:
- What's the exact due date format of the task that causes the crash?
- Does this issue occur for any task in any project?
- How many tasks do you have (approximately)?

Also, please try to go to your Apps settings, clear Todoist's cache, then remove it, reinstall it and let me know if the issue persists.


Best regards,
David

GH
Gwen Hooper
Replied on Nov 26, 2012 - 14:53

Hi again,

Seems to be just happening with recurring tasks.

The one I just recreated the bug on had "every Monday starting Sept 17" as the due date.

The second one I just tried "every friday starting tomorrow" (from Nov 23).

Unfortunately I have quite a few recurring tasks on my lists, so I didn't realize this when I first posted!

At the moment I have 7 tasks listed for today, and 15 in the next 7 days.

Sorry I'm not sure where to go to clear my Todoist's cache. Could you let me know where to find that?

Many thanks.

David Trey staff
Replied on Nov 27, 2012 - 03:46

Gwen,

Please try to add a test task through the iPhone app with the following due date: "every Friday". Then check it off and let me know if the issue persists. If it does, try to uninstall and re-install the app and repeat the same steps.

Also, please note that we've released an update recently so make sure that you install the latest version.


Best regards,
David

GH
Gwen Hooper
Replied on Nov 27, 2012 - 06:43

Latest update seems to have fixed it.

Thank you very much!