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I want to upgrade to the PRO version but I forgot my password. When I click on "forgot your password," nothing happens. Help!


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David Trey  staff
Replied on Nov 09, 2012 - 06:36 UTC

Hello Jack,

According to our database, you have a Todoist Premium account until November 2013.

Please clarify - what happens exactly if you try to use the "forgot password" option? At which point does the issue occur - can you type in your email address? Do you see any error messages?

Also - have you tried using at least one different browser? If so - which ones did you try?

Best regards,