+ Add Question

I'm not receiving the SMS alerts


I've stopped receiving these alerts !!!! Please help.

All responses

Pedro Nunes  premium
Replied on Oct 01, 2012 - 08:24 UTC

SMS test button does not work either.

David Trey  staff
Replied on Oct 01, 2012 - 08:50 UTC

Hello Pedro,

please make sure that your phone number is added in the following format (incl. country/area code):


Also, try to use the "send a test" option 3 times selecting a different outgoing host from the "number to send from" drop-down menu.

If neither helps, please send your full phone number to david@doist.io and I will contact our SMS provider about this issue.

Best regards,

Pedro Nunes  premium
Replied on Oct 01, 2012 - 09:06 UTC

Tested with a different outgoing host and it worked.

Thank you for the quick reply, David!