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I was wondering if I will be automatically charged?


Will I be charged at the end of my subscription for another year of service? If so, could I be removed from this service?

All responses

David Trey  staff
Replied on Sep 04, 2012 - 10:30 UTC

Hello Makoto,

please use this link: https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=amix@amix.dk which will display all payments for Todoist on your PayPal account. If the payment(s) listed there are linking to a payment subscription then you can cancel it directly through PayPal before you get charged, if not, then it's been a one-time payment and you won't be charged again.

Best regards,

Shelley Nelson
Replied on Jan 14, 2013 - 02:42 UTC

I didn't set up a paypal account when I paid for my subscription; will my credit card be charged when my subscription is about to expire?

David Trey  staff
Replied on Jan 14, 2013 - 12:51 UTC

Hello Shelley,

All our payments (even credit card payments) are processed by PayPal. When you were paying, you were asked to provide your email address in the form, to this address you should have received a payment confirmation/receipt. Please check if there's any mention of a recurring payment subscription on this receipt.

It's possible that the payment has been processed as a one-time payment and therefore you will not be changed again (if that's the case).

Best regards,