+ Add Question

Symbols not showing in Safari

U

The add task, help and preference symbols in top right are not appearing in Safari browser. No completed does.

All responses

David Trey staff
Replied on Sep 02, 2012 - 07:44

Hello Andrew,

please log out, clear your browser's cache and offline storage data, reload the browser and log back in and let me know if this solves the issue.


Best regards,
David

U
Unknown
Replied on Sep 09, 2012 - 21:20

Also happens in Chrome. This has happen quite a few times. The work around here solves the problem, but it would be better if it did not happen.

David Trey staff
Replied on Sep 10, 2012 - 02:34

Andrew,

unfortunately, I can't reproduce this issue. Please tell me:
- Do you have any plugins installed in your browser (if so - which ones, any specific network, script or cache managing plugins)?
- Does this issue occur at certain times, for example, always if you perform a particular action?


Best regards,
David

U
Unknown
Replied on Sep 10, 2012 - 03:05

It is a bit odd, but is reproducible.

I have a bookmark in Chrome to take me to the todoist page. If I close chrome without logging out, then reopen, and press my bookmark it loses the symbols.

The bookmark is
https://todoist.com/app?v=67#agenda/today,__overdue,__tom
Once I use this I need to restart the browser to make the symbols reappear.

However if I use the following bookmark, the symbols do appear as they should:
https://todoist.com/app?v=67#agenda/today,__overdue,__tomorrow

I guess this second bookmark is the correct url so I have changed my bookmark to this.

David Trey staff
Replied on Sep 10, 2012 - 03:34

Andrew,

please always use a bookmark pointing directly to https://todoist.com with no further properties in the URL.

If you want to save a particular view as your start page, go to Todoist preferences -> General and use the "Custom query" option in the "Start page" section.

Using such detailed URL especially if it contains the version number (v=67) may indeed cause certain issues once the version is updated and using a custom start page will allow you to see the "today, overdue, tomorrow" view each time you open Todoist even using the main todoist.com URL.


Best regards,
David