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My data is missing?



Looks like I may have lost some data recently? At first glance, it looks like projects are all there, but many of my tasks are not. Then, when I try to look at the task list within a folder that has several listed, no tasks come up on the screen, as if there are zero. Maybe an old update or something?

Thank you!

All responses

Sydnor Hain
Replied on Aug 07, 2012 - 17:09 UTC

oops, I forgot - on the chrome plug in on a mac

David Trey  staff
Replied on Aug 07, 2012 - 17:42 UTC

Hello Sydnor,

please log out of Todoist and back in. If this won't help, clear your browser's cache, then go to Chrome's Advanced Settings -> Content Settings -> All cookies and site data and remove todoist.com from the list and reload the browser.

Best regards,

Sydnor Hain
Replied on Aug 07, 2012 - 19:50 UTC

Hi David,

Thank you. I tried these remedies, but it continues the same behavior. I also see the same thing on my account through the website.

Sydnor Hain
Replied on Aug 07, 2012 - 21:06 UTC

Ah! I logged out and logged back in and got my full list back. Hmm...I wonder what might have been happening.