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this morning, 7-31-12, I can not access my entries


When I launch todoist, I get the project list but I can not display the todo tasks. First time ever. Can you help?


All responses

David Trey  staff
Replied on Jul 31, 2012 - 10:40 UTC

Hello Joseph,

please log out of Todoist, clear your browser's cache and offline storage, reload the browser and log back in.

If this doesn't help, please tell me:
- Which browser are you using?
- Does this issue occur in a different browser?

Best regards,

Joseph Pavia
Replied on Jul 31, 2012 - 11:10 UTC


I take it from your reply that I'm the only one with the problem. That makes what happened all the stranger:

I have two computers; one is an xp and one is Windows 7.

Both at the same time would show only my projects and claim there were no tasks.

In addition to the normal webpage todoist, I tried todoist.com/app?v=53#start and todoist.com/m#overview; all showed only the projects on both computers

About the time you sent me the email, the tasks reappeared on the Windows 7 machine but not the XP. However, your directions solved the XP problem.

What do you think? Gremlins?

I wonder if the fact I recently began running Lastpass on my machines could play a role. Its the only recent change to the computers I can think of. By the way, I was using Chrome on both computers when the trouble arose. I never did try another browser.

I'll keep your instructions on hand if I should ever have another problem.