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Since you upgraded to html5 I can't see my tasks anymore


Today I received an email notifying me about you updating the web ui and using html5. Now I can not see my tasks anymore. I can see the number of tasks on the project list but once I click on a project the task list is empty.

Fortunately, thunderbird plugin works fine and I can still use todoist.

All responses

Replied on Jul 26, 2012 - 04:08 UTC

I'd like to complain about that too, but for me I lost everything, I was seriously thinking about going premium, but now everything is gone!

David Bick  premium
Replied on Jul 26, 2012 - 05:17 UTC

Same problem here. Accessing a premium a/c under https redirects to https://todoist.com/app?v=52#start, but none of my tasks are visible. The task counts for projects are still correct and a "q:" search can display tasks. Also the mobile version still appears to work and show data on my iPhone and iPad.

If I try to follow the link from http://todoist.com/html5 to the new HTML5 version I just get an error: "An unknown error happend while loading data... "

Hoping this gets fixed quickly.

David Schlesinger  premium
Replied on Jul 26, 2012 - 07:26 UTC

I have a similar problem with the link from http://todoist.com/html5. "An unknown error happened while loading data...."

David Trey  staff
Replied on Jul 26, 2012 - 07:46 UTC


please follow the steps below:

1. Log out of Todoist.
2. Clear your browser's cache.
3. Clear your browser's offline storage and application data
- this is stored in Advanced -> Network tab in Firefox and in
- Advanced Settings -> Content Settings -> All cookies and site data on Chrome
Furthermore, please make sure that todoist.com is NOT on the list of sites with blocked offline storage.
4. Restart your browser.
5. Go to todoist.com - type this address manually and make sure that the browser won't suggest and connect to a different URL and don't use any bookmarks.
6. Log in.

Best regards,

David B
Replied on Jul 26, 2012 - 10:16 UTC

it is finally fixed. I did not do anything so I am not sure what happened.


David Bick  premium
Replied on Jul 26, 2012 - 11:46 UTC

Thanks; the set of steps to clear cookies and offline storage solved the problem for me.