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Outlook plugin stuck on loading screen

KH

Hi there,
I've just installed the MS Outlook plugin and can't get it to login. It won't progress beyond the loading screen. Any tips?

All responses

David Trey staff
Replied on Jun 14, 2012 - 12:22

Hello Kevin,

please try to clear Internet Explorer's cache and cookies (our plugin uses IE to connect).

If this won't help, please tell me:
- Which version of Outlook and what operating system are you using?
- Which version of Internet Explorer is installed on your system?
- Can you access this address (and log in): http://todoist.com/?mini=1using Internet Explorer?


Best regards,
David

KH
Kevin Hurren
Replied on Jun 14, 2012 - 12:49

Working now thanks!