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Labels enclosed by <> or [] do not work


I use <> to specify people, e.g. <bob>, and [] to specify customers, e.g. [acme]. However these don't work.

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David Trey staff
Replied on Jun 10, 2012 - 18:18 UTC

Hello Kal,

indeed, some special characters cannot be used within labels. Thank you for pointing it out, I will forward this to the developers and will notify you if it can be fixed.

For now, as a workaround you can either use the following characters within labels which should work properly:


or use a specific color for labels referring to people or customers (this can be set when viewing all labels through the gear icon menu).

Best regards,

David Trey staff
Replied on Jun 13, 2012 - 16:33 UTC

Hello Kai,

unfortunately, these characters <> [] won't be supported at this point, but we may include them in future development.

Best regards,