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my outlook plug in not working


Hi, I am running outlook 2010 on Win7 and getting the following error after would not load so I logged out... web login all fine

Bad Request
Unknown error happened: Template uri "main/../../tmpl/bottom.mako" is invalid - it cannot be relative outside of the root path.


All responses

David Trey  staff
Replied on May 08, 2012 - 05:50 UTC

Hello Vanessa,

please clarify - do you see the Todoist plugin window in Outlook, but you're getting this message when you try to log in? If so - is this message displayed within the plugin window or is it an error box from Outlook?

Best regards,

David Trey  staff
Replied on May 08, 2012 - 08:56 UTC


we've identified a bug which was causing this behavior and we've fixed it. You should now be able to log in through the Outlook plugin.

Sorry for the inconvenience.

Best regards,