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How do I fix the date in Outlook

M

I have a reminder for 10am Central Time and another one for 4pm in Todoist.

The 10am appointment shows up on my Calendar as 3pm and the 4pm shows up at 9pm.

My computer is set to Central Time, Outlook is set to Central Time and Todoist is set to Central Time.

All responses

David Trey staff
Replied on Apr 13, 2012 - 06:00

Hello Mike,

please tell me:
- Do all tasks with due times appear correctly within Todoist, but not the Outlook Calendar?
- Is your computer's time zone set to Central Time (note - the clock can display the proper time even when the system's time zone is different)?

Please try to change the time zone setting in Todoist to the same zone, but one from the very bottom at the list with no cities/regions attached, then add a test-task with a specified due date and time (for example: every day at 6pm), re-sync the iCal feed with Outlook and let me know if this test task appears with the proper time.


Best regards,
David

M
Mike
Replied on Apr 13, 2012 - 06:23

Yes they appear correct in Todoist.

And if you actually read my question I state on the third line that everything is set to Central time.

I will try using one from the bottom.

M
Mike
Replied on Apr 13, 2012 - 06:30

After using the GMT-5 at the bottom there was no change, dates still show correct in Todoist and resyncing the calendar shows the wrong time still.

David Trey staff
Replied on Apr 13, 2012 - 12:23

Mike,

unfortunately, I can't reproduce this issue.

Please clarify:
- Have you added a test task after you've chosen the time zone at the bottom or are you referring to the existing tasks?
- You've mentioned that you have reminders set to 10am and 4pm - we're you referring to the task due times? Task reminders are set up differently and can be set to a different time as the task itself.

Also, could you please post the exact due date format you've used in these tasks?


Best regards,
David

AA
August Avril
Replied on Aug 09, 2012 - 10:42

I've got wrong times showing for my appointments when using iCal on my iPad and iPhone, similar to Mike's issue above.

I'm on the West Coast. I picked Pacific time under time zone preference for my todoist account and all my devices. I set a task to be due at noon. It shows up on my iPad and iPhone as 7pm, 7 hours later than actual.

My time zone is GMT-7 , and my appointments show as 7 hours after actual due times.
Mike's time zone is GMT-5, and his appointments are 5 hours after actual due times.

Please have this problem fixed. thank you!

David Trey staff
Replied on Aug 09, 2012 - 11:57

Hello August,

we still can't reproduce this issue. Could you please synchronize your Todoist iCal feed with Google Calendar ( http://www.youtube.com/watch?v=gzGubOy8GuE ) and let us know if the issue persists there?


Best regards,
David

AA
August Avril
Replied on Aug 09, 2012 - 13:22

With google calendar the problem went away. With outlook, the problem remains, just like on iPad and iPhone.

Also, if I look at the task from the todoist app for ios, the same task that's supposed to be due at noon is now due at 5 AM, 7 hours early, as opposed to 7 hours later than due time on iOS calendars as I mentioned previously.

How fun!

David Trey staff
Replied on Aug 10, 2012 - 03:09

August,

I've been able to partially reproduce this issue and have passed it to the developers. Thank you very much for your report and sorry for any inconvenience this issue has caused you.

In the meantime, please try to delete the calendar feed in you iOS devices, re-add them and let us know if this helps or changes the offset.


Best regards,
David

David Trey staff
Replied on Nov 13, 2012 - 12:36

Hello,

This issue should now be fixed. Please try to re-add your calendar feed to your calendar software and let us know if you continue to experience this issue.


Best regards,
David