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Why is are the task counts for my projects wrong?

M

For one of my projects, for example, it says I have five incomplete tasks. There are really only two, and those are all that I see in the list view.

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David Trey staff
Replied on Feb 08, 2012 - 10:07

Hello Michael,

please try to force reload the page using CTRL+F5, if it doesn't work, add 1 task to the list and then use CTRL+F5. Alternatively, please try to clear your browser cache if neither works.


Best regards,
David

M
Michael
Replied on Feb 08, 2012 - 10:12

Hi David,

That works only temporarily. If I view a different project and then come back to it, the number goes back up.

David Trey staff
Replied on Feb 08, 2012 - 11:54

Michael,

please tell me:
- Does the issue still occur even after cle3aring the cache?
- Are you accessing Todoist directly through the website or through a plugin (if so - which one)?

If you're accessing Todoist directly and clearing the cache doesn't permanently solve this issue, please try to recreate this particular project and move all tasks from the one you're experiencing this issue in, to the new one. You can select multiple tasks by holding gown the CTRL key while clicking on their names and then use the "Move to project" option from the menu which will appear at the top.


Best regards,
David