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Outlook addon not working after restart


I have installed the Todoist outlook addon - which is great - yet after I close outlook, and then reopen outlook, it does not appear. I have uninstalled and reinstalled the addon, and this fixes the problem for the first time I open outlook (the addon is there) but then sadly, after I close outlook and reopen, it does not appear.

I am using Outlook 2007. I use it for two IMAP email accounts, and do not use exchange server or anything.

All responses

David Trey  staff
Replied on Jan 12, 2012 - 10:45 UTC

Hello Jonas,

please go to Tools -> Options -> "Other" tab, click "Advanced Options" then "COM Add-ins". You should see Todoist listed there, probably without a check mark. Click the check box next to Todoist in order to activate it.

If this doesn't help or you experience any further issues please let me know.

Best regards,

Jonas Schaffer
Replied on Jan 12, 2012 - 11:03 UTC

I have the "Advanced Options" window up after following your directions, but I do not see a "COM Add-Ins" button: http://imgur.com/qGjFS

Please advise.

Jonas Schaffer
Replied on Jan 12, 2012 - 11:07 UTC

I have found this article:

and have looked here, but I can't seem to figure out how to get Outlook to "trust" the addon.

Jonas Schaffer
Replied on Jan 12, 2012 - 11:11 UTC

OK! I fixed it. I had to click "GO" and check the box. These are the same things you told me, but accessed in a different way. Thanks.