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Outlook Todist not showing any of my projects/tasks!


I went into Outlook and entered my todist email and password. When it came up none of my projects/tasks were showing. It hit "show projects" and nothing!

I went to Preferences and when it went to that web page I could see my Projects over to the left. But they are still not showing on Outlook. Outlook Todist says I have no projects.

What should I do?

All responses

David Trey  staff
Replied on Jan 06, 2012 - 14:53 UTC

Hello Linda,

please tell me:
- Which version of Outlook and which Operating System are you using?
- Does removing the plugin from the "Add/Remove Programs" list (listed as OutlookTodoist) at the Control Panel and then re-installing it solve this issue?
- Can you see your projects and tasks if you go directly to this page: http://todoist.com/app?&mini=1
- Are you using the same Todoist account through the Outlook plugin as through the website (same email/password)?

Best regards,