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I am trying to update to the premium account but it is still giving me an error. I emailed you about this earlier and never heard a confirmation back on what I needed to do to pay you?

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David Trey  staff
Replied on Dec 03, 2011 - 06:00 UTC

Hello Trent,

unfortunately, this could be caused by various things and in order to identify this issue, please answer the questions I've asked in my first reply:

Sorry for the inconvenience.

Best regards,