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Todoist Tasks Won't Open in Gmail

L

I added "Todoist Tasks" to my favorites toolbar, but suddenly today it won't open when I'm inside of gmail (it was working the past few days). Instead when I click on it I get an error that says "Internet Explorer Cannot Download. Unspecified error" and I can only click ok. If I'm at any other website in Internet Explorer it opens fine. I've been using it a lot from inside of Gmail, so this is a bummer. I've already deleted and re-added "Todoist Tasks" from my favorites toolbar and also rebooted my computer. Help!

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David Trey staff
Replied on Nov 30, 2011 - 02:36

Hello Lisa,

please try to clear your browser cache and cookies.

If this doesn't help, please tell me:
- Which version of Internet Explorer are you using?
- Dose this issue also occur in a different browser (Chrome, Firefox)?


Best regards,
David

JO
Jeff Overton
Replied on Nov 30, 2011 - 05:34

I am experiencing the same issue. I am running Firefox 8.0

Jeff O.

JO
Jeff Overton
Replied on Nov 30, 2011 - 08:58

Lisa, I think what may have happened is the Quick Link access might have got turned off.
If you see a "T" button in your navigation toolbar you might have to activate it again.
I know you are using IE and I am not sure if this is a similar issue. but it fixed the Gmail integration problem for me. Jeff O.

L
Lisa
Replied on Nov 30, 2011 - 12:52

Hi,
I cleared my IE browser cache and cookies and still have the same issue. I'm using IE 8. I installed Chrome and that is working fine. So, I'll use Chrome instead. Thanks for all of the advice.
Regards, Lisa