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can't launch Todoist from Firefox

F

I just signed up for the premium Todoist. I installed the plug-in on Firefox version 7.0.1 on my Apple MacBook Pro. When I enter my e-mail and password on the sidebar Todoist log-in area nothing happens. I read through the posts on the FAQ support area and cleared my history and cache. that didn't help.

Need advice. Thanks.

All responses

David Trey staff
Replied on Nov 07, 2011 - 03:34

Hello Frank,

please go to the Firefox options -> Privacy settings, choose "Use custom settings for history" from the drop-down menu and make sure "Accept cookies from sites" as well as "Accept third-party cookies" are selected.

Also, please tell me:
- Do you have any ad- or script-blocking plugins installed?
- Can you log in directly through the website using Firefox?
- Did you also clear your cookies (along with your cache)?


Best regards,
David

F
Frank premium
Replied on Nov 07, 2011 - 04:28

Hi David,

Thanks for the help. I went to "Accept third-party cookies" and selected that option. My problem is solved. Todoist now accepts the log-in info.

Thanks again!

Frank