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After installed the outlook plugin, I can't use any hotkey.

VH

After installed the outlook plugin, I can't use any hotkey with my outlook2010. If I close the windows, the hotkey works again.

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David Trey staff
Replied on Aug 09, 2011 - 01:21

Hello Victor,

when you try to use a hotkey, is the Outlook window active or the Todoist plugin frame?

You can see this by the changing color on the top of the frame?

If the frame is active, do the hotkeys work when you select the Outlook window (click anywhere within the Outlook window)?

Also, please tell me which operating system are you using?


Best regards,
David

David Trey staff
Replied on Aug 18, 2011 - 06:49

Hello Victor,

we have released a new version of the "Todoist for Outlook" add-in.

Please remove your current Outlook add-in by accessing the Control Panel -> Add/Remove Programs and deleting "OutlookTodoist", download the new application from:

http://todoist.com/outlook

and install it.

If you still experience any issues with the new version, please let us know.


Best regards,
David