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Can I unscramble my tasks?


My projects remained alive during the crash and so did all their tasks marked as completed as others have discovered. Clicking each one makes it live again, but tasks and sub-tasks come back scrambled i.e. sub-tasks appear under the wrong main tasks.

Any chance of fixing that?


All responses

David Trey  staff
Replied on Jul 28, 2011 - 14:37 UTC

Hello Andy,

we've recently experienced an outage followed by corruption issues with our database, which has marked all your tasks as completed and therefore they have been moved to the archive (see -> "Get completed tasks" at the bottom of the task list).

Please be aware, that none of your data has been lost. We are currently working on restoring all your tasks and projects and we will then merge them with any other tasks you've created recently so the will be no missing data at all.

We're very sorry you've experienced this issue, we assure you, we'll do everything to prevent such issue from happening in the future.

We will keep you up to date on the current progress in this thread:

Best regards,