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My todoist not working

M

Hello,

I´m from Brazil and maybe my english is not that good.

The thing is that todoist is not loading my " to do" list.

And i can not see what is my rotine.

Waiting solution

thanks.

All responses

LT
Luciano Tavares premium
Replied on Jul 28, 2011 - 02:54

Same here!

U
Unknown
Replied on Jul 28, 2011 - 03:06

Same here. It happens after i cancelled my premium subscription of todoist. I dont really needed any of premium features but i just wanted to support todoist because i have been using it for long time. I wonder if this nonfunctionality is some sort of punishment from developer :) However this sort of thing should be solved really quickly, i depends on todoist profesionally. Any feedback from developer pls?

U
Unknown
Replied on Jul 28, 2011 - 03:08

More details: it shows only projects, but no tasks, it loads really slow. Subscription have been canceled in paypal, however i am still premium few more days.

David Trey staff
Replied on Jul 28, 2011 - 09:30

Hello,

we've recently experienced an outage followed by corruption issues with our database, which has marked all your tasks as completed and therefore they have been moved to the archive (see -> "Get completed tasks" at the bottom of the task list).

Please be aware, that none of your data has been lost. We are currently working on restoring all your tasks and projects and we will then merge them with any other tasks you've created recently so the will be no missing data at all.

We're very sorry you've experienced this issue, we assure you, we'll do everything to prevent such issue from happening in the future.

We will keep you up to date on the current progress in this thread:
http://todoist.com/Support/showQuestion/255/


Best regards,
David

U
Unknown
Replied on Jul 29, 2011 - 00:31

thanks