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Can't get to Todoist!

U

I have been trying out Todoist for a couple of weeks. This morning, I could not sign in (using same process as every day before - Windows 7, Firefox 5). Just returned me to the sign in screen. What is issue? Thanks

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David Trey staff
Replied on Jul 20, 2011 - 06:05

Hello Ranny,

please try clearing your browser cache and/or force-reload the login screen (using Ctrl+F5).

Did Firefox ask you to allow Todoist to store offline data on your computer? If so, did you choose to allow or deny?

Also, have you installed any new plugins recently?


Best regards,
David

U
Unknown
Replied on Jul 20, 2011 - 10:12

David,

Clearing cache and ctrl+f5 did the trick. I had been using Todoist on Firefox for some time and I think I allowed offline data. No new plugins.

BTW, while I have your expertise at hand, one other question - I usually am in the "today" view. When I want to add a new task, I have to move to a project and then add the task. Is there a way to add a task directly from one of the views?

Thanks!

Ranny

David Trey staff
Replied on Jul 20, 2011 - 11:17

Unfortunately, you cannot add a task from the "today" view (or any other search result page, for that matter).

We will consider adding such feature in future development. It has already been suggested and you're welcome to vote for it in our Votebox:
http://todoist.com/Vote/showProposal/18/


Best regards,
David

U
Unknown
Replied on Jul 22, 2011 - 03:51

Once again, cannot open Todoist on Firefox 5. Did clear cache and checked - Firefox does allow offline data. Works fine on IE 9. Any suggestions? Thanks in advance!
Ranny

David Trey staff
Replied on Jul 22, 2011 - 04:48

Hello Ranny,

please go to Tools -> Options -> Advanced -> Network tab. If you see todoist.com on the lists of sites that have stored data for offline use, select it and click "Remove".


Best regards,
David

U
Unknown
Replied on Jul 22, 2011 - 06:29

David,
Thanks! You have been very helpful on several fronts.
Ranny