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Have a Todoist account. Upgraded to preminum. Added the app to the IGoogle web page. The sign-in app appears on my igoogle home page, and I sign in, but it never recognizes me. Won't let me in on the igoogle page. Comes back blank. Though can sign in/out on the Todoist webpage.

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All responses

David Trey staff
Replied on Jun 03, 2011 - 09:27

Hello James,

Try allowing 3rd party cookies in your browser. In Firefox, go to Tools -> Options -> Privacy, chose "Use custom settings for history" and check "Accept cookies from sites" and "Allow 3rd party cookies".

In Internet Explorer, right-click the IE icon, chose Properties, enter the "Privacy" tab and click "Sites". Type todoist.com and click "Allow".

If this doesn't help, please tell me which browser are you using?


Best regards,
David

U
Unknown
Replied on Jun 03, 2011 - 09:47

WOrks at "office" computer. Hence, I am sure will work on my "home" computer, though I will have to go through the same steps of security there as here. Thanks.

WF
William Fickas
Replied on Jun 09, 2011 - 05:24

Thanks! Solved my problem on IE8 on Win XP.

SR
Seth Roach
Replied on Jul 20, 2011 - 04:08

I also after installing the igoogle widget only have a message that says loading. Todoist will not load in my igoogle. I use firefox and I checked my settings and they are just as prescribed. I have restarted firefox several times with same issue. Any suggestions?

David Trey staff
Replied on Jul 20, 2011 - 06:16

Hello Seth,

if you did allow 3rd party cookies as described above and also added todoist.com on the whitelist (Tools -> Options -> Privacy -> "Use custom settings for history" -> Exceptions, type todoist.com, click Allow), please try to right-click within the Todoist iGoogle widget and choose "This Frame" -> "Reload Frame".

Also, please try force-reloading the iGoogle page using Ctrl+F5 and/or clear your browser cache.

If none of this helps, please tell me:
- Does this problem persist if you use another browser?
- Do you have any ad- or script-blocking plugins installed?
- Do you experience the same issue if you try to sign into Todoist from the Todoist page and without signing out, visit your iGoogle page as well as after signing out of Todoist and then visiting iGoogle?


Best regards,
David

SR
Seth Roach
Replied on Jul 20, 2011 - 07:23

Ok success. I tried everything and nothing was working. I then went to IE 9 and the login page came up but when logging in it just stayed at login page asking me to input my info again. I then tried your last suggestion to logout of my todoist.com page and then reloaded igoogle and the login page came up and it allowed me to log right in and problem solved. Thanks.