+ Add Question

How do I recover my lists.

JM

Opened my Gmail and td gadget and all my projects/labels disappeared except one that looks like a test item I entered when I was first looking at the product. I did delete my Google search history and cache earlier. Would this be a problem? If so, consider this an idea for a feature. Thanks. I was really liking the app and was leaning toward an upgrade. Hope you can help.

All responses

David Trey staff
Replied on Jun 02, 2011 - 11:20

Hello John,

clearing your cache and search history could not have caused this as the projects are stored on our servers.

Which browser are you using? Have you installed any new plugins between the time when you created the test project and the rest which has disappeared? Have you tried accessing Todoist directly through Todoist.com using a different browser?


Best regards,
David

JM
Jack Murphy premium
Replied on Jun 02, 2011 - 13:24

OK, I accessed it using IE and it came up so all is not lost. Now, how do I get it to show up right on my Gmail account? I had the Google gadget loaded and working before it all went away Thanks.

David Trey staff
Replied on Jun 03, 2011 - 00:46

Have you installed any new plugins before this started to happen?

There are a couple of options you could try:

1. Force a reload of your iGoogle page by pressing Ctrl+F5.

2. Right-click somewhere within the Todoist gadget window and choose This Frame -> Reload Frame.

3. Remove the Todoist gadget from iGoogle, then clear your cache and put it back on.

If none of the above works, please let me know which browser you're using.


Best regards,
David