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Premium iPhone and ipad



I upgraded to premium via AppStore. It works on the web app but not on my iPhone or ipad. Why is this? Do I need to buy premium for every device?

All responses

David Trey  staff
Replied on Jan 28, 2014 - 12:57 UTC

Hello Max,

You don't have to buy Premium for each device, Premium is an account-based upgrade.

There are two reasons why you may not see Premium features on iOS:

1. You haven't logged out and back into the iOS app and it still thinks the account is free.

2. You're logging into a different account on iOS than on the web.

Best regards,

Max  premium
Replied on Jan 28, 2014 - 14:45 UTC

Thanks. It started working a couple of hours later. Maybe a slow sync or similar.