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iOS 7 on iPhone 4S - push reminder for completed task

MM

Hi there,

I'm getting push reminder for a completed task, dated 3hours ago. Seems like the bug from the old version/iOS is still here.

Can you assist?

Many Thanks,
Michail

All responses

David Trey staff
Replied on Nov 12, 2013 - 11:07

Hello Michail,

Please tell me - does un-completing the task on the web, and completing again (after checking if it still has reminders attached to it) solve this issue?

Also - were you offline within the last 3 hours?


Best regards,
David

MM
Mike M premium
Replied on Nov 13, 2013 - 06:19

I think I was not offline - walking around an area with 3G coverage , however the phone during a call might turn off 3G to have more robust signal.

Have you noticed this happening? Offline during some time might confuse the push notifications?

Thanks for your time David!

David Trey staff
Replied on Nov 13, 2013 - 07:08

Technically, these notifications are sent through the internet by Apple's servers so if you're offline at this time and it fails to deliver it, it may actually retry later.

We've noticed some issues with these servers - sending a notification multiple times for a task that's completed and we're going to contact Apple about this, but please tell me - does un-completing the task on the web, and completing again (after checking if it still has reminders attached to it) solve this issue or do you still get the notification after that?


Best regards,
David

MM
Mike M premium
Replied on Nov 13, 2013 - 12:07

It stopped appearing without trying the work-around you mention. So it might have been the case the one that hadn't been delivered on time?

Thanks

M
Michael
Replied on Nov 18, 2013 - 15:26

I like this because it won't let you forget.great app