My ToDoist will not start on iPhone
I open the app on my iPhone but it doesn't show my tasks. All I see if the TD logo at the top and the animation indicating it is doing something but it never comes back.
I cannot log out or anything else because there are no buttons, I have closed the app fully and reloaded it again but it doesn't fix it.
I can see my tasks on the web but not my iPhone.
Please tell me:
- Which version of our app are you using?
- How many tasks do you have (approximately)?
- Are you online as you log in and do you have a stable internet connection?
I cannot tell what version of the app is (but it should be up to date as I usually apply updates quickly.
I have 10 projects with a total of about 60 tasks.
I have tried it using LTE with 4 bars and wifi with full strength reception..
I was using iOS V6.1.3 when the problem started and I have now upgraded to iOS V7.0 and the problem remains the same.
Please try logging out of the app, and then back in again. Let me know if it persists after doing so.
I cannot log out of the app it doesn't show any buttons just the animated image showing it is trying to connect.
BTW now on iOS7 if I try to go into TD from the multitasking screen it crashes the phone and restarts it - cool!
Should I delete TD and re install it?
Yes, that would have been my next suggestion, as I should have noticed that you wouldn't have been able to log out :)
Okay all good after reinstallation. Thanks