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Getting logged in

MK

I'm trying out your several of your solutions and really like the Android and Outlook interfaces. I'm trying to install on my iPad Mini but whenever I try to login with my google ID the app shuts down. When I open the app again it doesn't do anything, flash white then shuts down. Am I doing something wrong?

All responses

Brendon Wadey staff
Replied on Aug 21, 2013 - 19:02

Hi Mike,

Which version of iOS are you running, are you jailbroken? I would suggest uninstalling and reinstalling it again.

Also, do you log in with Google on other platforms as well (android) and does it work without issue?

Thanks,
Brendon.

MK
Mike Kintop
Replied on Aug 21, 2013 - 19:53

I'm on iOS 6, Jailbroken. I tried several times uninstalling and reinstalling and the same thing happens every time.
I used Google log in on Android and web and it worked fine.

Brendon Wadey staff
Replied on Aug 21, 2013 - 20:27

Mike,

I am unable to reproduce this issue and I am unsure why it is happening. I will let the developers know about it but in the meanwhile, you can logon the web version, and in the Settings area you can add a password. You should then be able to sign in with just your password.

Thanks,
Brendon.

MK
Mike Kintop
Replied on Aug 21, 2013 - 20:51

Thanks for the quick response but the same thing is happening with the password. This time i was able to see the screen for a fraction of a second before the app shut down. When I click on the app again I get nothing - the white screen with TD pops up then the app shuts down.

MK
Mike Kintop
Replied on Aug 21, 2013 - 22:26

Not sure if this helps but I was able to log in fine with my Google ID on my wife's iPad 2, not Jailbroken.

Brendon Wadey staff
Replied on Aug 21, 2013 - 22:41

Mike,

Thanks for the information. I have been testing it and have not had these issues, again not Jailbroken. So I am afraid it's related to being Jailbroken and we can't do much about it.

Thanks,
Brendon.

MK
Mike Kintop
Replied on Aug 23, 2013 - 19:56

I found reference in another Q&A that removing xcon app in cydia would solve the problem and it did.