+ Add Question

iphone app crashing when completing a recurring task


I know this sounds like the question you answered earlier today about the ipod app, but I wanted to make sure you were aware of the issue on the iphone, also. I am a premium user and love the website, but I've been disappointed in the app due to this issue. Most of the tasks I complete are of the recurring variety, so this impedes my progress significantly.

Basically what happens is when I touch the task to mark it complete, I get the little menu that appears below the task like I should, but when I touch "complete" the little menu slides back where it came from and the task remains incomplete. The screen is then non-responsive. If I go back to my home screen on my phone and try to re-open the app, it crashes. A second try at re-opening is successful, but the task I was trying to mark complete is still there. I have to resort to getting myself to my computer if I wish to keep track of my progress.

All responses

David Trey  staff
Replied on Mar 24, 2013 - 00:10 UTC

Hello Laura,

We're very sorry for the inconvenience, we are aware of this issue on the iOS app and we're working on it. It seems that it affect some due date types (incl. "week" such as "every 2 weeks"), but it will be fixed soon.

Best regards,

Laura  premium
Replied on Mar 24, 2013 - 00:28 UTC

Thank you. I'll look for a reply here to let me know of a fix.