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Huge Project Erased?


Hi, I just purchased the upgrade version of todoist. I spent HOURS inputting weekly task in one Project header. It included about 100 weekly items that repeat at the same day and time every week. As I said, it took a REALLY LONG TIME. So, when I was going through tomorrow's To Do list I deleted the weekly items that did not apply specifically for tomorrow. However, everything in the Project list has erased. Everything. Why and is there a way to retrieve anything? So far, not feeling very confident in todoist. Frustrated.

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David Trey  staff
Replied on Feb 26, 2013 - 11:48 UTC

Hello Suzanne,

Please tell me - did you delete any parent task? If you delete a task that has sub-tasks below it, the complete structure is being deleted. Was any task you've deleted a parent of a large structure?

A deleted set of task can be retrieved if you have a backup containing these tasks. Please watch this short video to see how the backup feature works: http://www.youtube.com/watch?v=U96Nco_but4

Best regards,