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I upgraded to premium service yesterday and have not been able to download the complete app.. How do I get it to work?


App does not move from the screen containing task text, due date, project, priority screen.

Please help.

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David Trey  staff
Replied on Jan 09, 2013 - 13:02 UTC

Hello Leon,

Please clarify what exact issue are you experiencing? You open the app and what do you see? The today view or your project list? What issue occurs then? Can you tap on any task or project? Does the app still load your tasks?

If the app is completely unresponsive, please go to your phone's Settings -> General -> Usage -> Show all apps, choose "Todoist" and delete the app, then redownload and reinstall it.

Best regards,