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Negative Karma

JG

I am not sure where this is happening but i keep getting negative Karma for postponing Tasks. I havent postponed anything. When I get a reminder on my phone I sometimes will snooze it or i will swipe it away until I get to it. Is that considered postponing? i tried to find a tutorial on this and have not. This seems to be happening more of late and not when i first got the app. I do not know if this maters but I also use todist for chrome on a couple different pc's.

I love the app and will continue to use it, I just need a better understanding of it maybe?

All responses

David Trey  staff
Replied on Jan 13, 2014 - 20:46 UTC

Hello Jamie,

We're looking into it as we suspect that a bug is causing Karma loss whenever you complete a recurring task as this causes the date of the task to change and it sees it (incorrectly) as a postpone.

Please tell me - do you have any recurring tasks?


Best regards,
David

JG
Jamie Gelting  premium
Replied on Jan 13, 2014 - 21:12 UTC

Yes I have a lot of recurring tasks. That would make sense.
Thanks, Jamie

David Trey  staff
Replied on Feb 06, 2014 - 15:21 UTC

Hello,

This issue has now been fixed.


Best regards,
David

Andrew Watson  premium
Replied on Jan 06, 2015 - 09:05 UTC

Hi David

I am having a similar problem - and have recurring tasks. I keep getting a message that says 'you have tasks that are over 4 days overdue' but I can't see any? I have tried a number of filters but still nothing.

Kind regards
Andrew

Clyde Romo  staff
Replied on Jan 06, 2015 - 09:52 UTC

Hi Andrew,

I have asked our developers to check your account to see if we can find the overdue task. We'll keep you posted for updates regarding this issue.

Sorry for the inconvenience!


Regards,
Clyde

Andrew Watson  premium
Replied on Jan 08, 2015 - 09:25 UTC

Hi Clyde

Any joy, I'm still getting the message & it's now giving me bad Karma in general :)

Cheers

Andrew

Clyde Romo  staff
Replied on Jan 08, 2015 - 09:59 UTC

Hi Andrew,

No updates yet. :-(

We'll make sure to get back to you once we hear back from our developers.


Regards,
Clyde

Clyde Romo  staff
Replied on Feb 14, 2015 - 04:45 UTC

Hi,

Our developer checked and it seems that the negative karma has now stopped. Can you please check if that's indeed the case?


Regards,
Clyde