+ Add Question

Android 4.4 (KitKat) Support/Stability

Hello -

I'm one of the early adopters of a Android 4.4 (Nexus 5) device. Upon installation of Todoist I am seeing issues on this device - first launch is a forcequit, with no opportunity to provide credentials or any other information.

I've sent a bug report (via the Android reporter), but would be happy to work through this for the greater good (or learn if others have encountered similar issues and overcome them).

All responses

Brendon Wadey staff
Replied on Nov 04, 2013 - 21:10

Hi Eric,

We will soon have some updates related to 4.4 but for now you can try clearing the data for Todoist and see if that helps with the force close.

Thanks,
Brendon.

Eric Sinclair premium
Replied on Nov 04, 2013 - 21:44

Thanks Brendon. I did try that (and tried it again just now), to no beneficial result.

A few more details, just in case -

Todoist version 2.0.11
Android 4.4 Build KRT16M

As offered before, let me know if I can help - happy to benefit the community, if in a small way.

Brendon Wadey staff
Replied on Nov 04, 2013 - 21:52

Eric,

I have let the developers know about it but we are already working on updates for 4.4. If you can and willing, a LogCat file could come of use to use fixing this issue.

Thanks,
Brendon.

Eric Sinclair premium
Replied on Nov 04, 2013 - 21:57

I'm afraid I'm not logcat capable at the moment. If I can get it set up in the next day or three, I'll refer back...

CL
Cliff Lunt
Replied on Nov 06, 2013 - 00:31

I am having the same issue. I have sent a few bug reports to you. Hope they help. At the moment Todoist just crashes immediately on launch on the Nexus 5

SP
Samuel Penning premium
Replied on Nov 08, 2013 - 09:31

I also have a Nexus 5 with KitKat and I get the force close. I do not yet have root so I cannot pull a logcat.

Having just purchased the premium service it is a bit disappointing to not be able to run Todoist on the new Nexus but that can be expected with bleeding-edge hardware and software combined.

Is there an ETA on the update?

I am sure many of your Nexus 5 users would be thrilled to beta test, given the opportunity...

Brendon Wadey staff
Replied on Nov 08, 2013 - 09:51

Hi Samuel,

Yes, the update should be sometime next week at the latest, unless some other major issue arises :)

Thanks,
Brendon.

Fabian Beiner premium
Replied on Nov 14, 2013 - 14:36

Hey Brandon,

any news on this?

Best,
Fabian

Brendon Wadey staff
Replied on Nov 14, 2013 - 15:24

Hi Fabian,

We have 4.4 support now (got devices updated) and a big update is coming very soon.

Thanks,
Brendon.

Eric Sinclair premium
Replied on Nov 14, 2013 - 15:30

Hooray!

That said, I've taken this to remind myself how functional the mobile web interface is (but also how much the product has moved forward).

A
ash premium
Replied on Nov 16, 2013 - 07:33

I'm seeing a force close on Nexus 4 . Tried clearing cache and app data also reinstalled the app but still it's force closing :(

WA
Walee Ahmed premium
Replied on Nov 17, 2013 - 00:26

For me, nexus 10 and 4.4 works; on my nexus 4, it force closes! Any update?

David Trey staff
Replied on Nov 18, 2013 - 05:44

Hello,

We're sorry for the inconvenience, the updated version of our app fixing the 4.4 issues will be released very soon (today or tomorrow).


Best regards,
David

A
ash premium
Replied on Nov 21, 2013 - 02:41

working fine on nexus 4 on 4.4 now :)
thank you

SP
Samuel Penning premium
Replied on Nov 21, 2013 - 07:14

The latest update is also working perfectly on a Nexus 5 with kitkat. Thank you for all your hard work!

Eric Sinclair premium
Replied on Nov 21, 2013 - 09:37

Yes, sorry. As initiator of this thread I anxiously awaited the release and installed immediately. On my N5, all is again well!

Thanks for the attention to this - and for sneaking in a couple improvements too!

Brendon Wadey staff
Replied on Dec 04, 2013 - 21:08

Hi,

The latest update, released today, should fix this issue.

Thanks,
Brendon.