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Reminder bug

PT

In v2 the new reminder stuff is still buggy.

Steps to reproduce

(1) Create a new task and add a reminder with the time set at 0 mins.
(2) Sync with the server.
(3) Notice is has added a second reminder as well as yours and this one is set at 30 minutes.

Apart from this bug I think the default reminder time should be 0 minutes not 30

And while were on about reminders, it would be good to be able to set the reminder from the Add task notification too

All responses

David Trey staff
Replied on Aug 21, 2013 - 08:23

Hello Paul,

Technically, whenever you add a task that has a due time, a "30 minutes before" reminder is always added automatically and therefore, the creation of this reminder is an expected behavior.

We will consider changing this based on whether you also add another reminder yourself as well as give an option to set the default reminder to a different time.


Best regards,
David

PT
Paul Teale premium
Replied on Aug 21, 2013 - 08:25

If it creates a default one anyway it may as well show it in the app so this can be edited rather than creating a new one.

It looks odd that you add one and then you have 2 and then have to go in and delete one the sync created.

Brendon Wadey staff
Replied on Aug 21, 2013 - 09:25

Paul,

Thanks for the comment. We are actually talking about that and might decide on something new, so it's possible it will change in future updates.

Thanks,
Brendon.

PT
Paul Teale premium
Replied on Aug 21, 2013 - 11:23

Also if you go in to delete a notification, when you long press on the item it highlights the selected item in pink, but also changes half of the action bar to pink and the other half to white, looks odd.
Is there any way to add a screenshot on here so I can show you the other bug?

Ilan Weinstein premium
Replied on Aug 21, 2013 - 11:34

If you try to add in a reminder to an already existing task and choose 'before task's due date', it always comes up with 'set the due date in the task to use relative times' even though there is already a due date.

Brendon Wadey staff
Replied on Aug 21, 2013 - 11:55

Hi Paul,

You can send a screenshot to brendon@doist.io or david@todoist.com and we will receive them.

Hi Han,

How did you create this task, did you have a time set to the task, or just a date? Does this happen on new tasks?

Thanks,
Brendon.

Ilan Weinstein premium
Replied on Aug 21, 2013 - 12:36

Hi Brendon, Just a date but when I set up a new task with just a date and put in a reminder, I'm given options of 0 mins, 10 mins (does that mean 10 minutes before midnight?), 30 mins etc.

David Trey staff
Replied on Aug 21, 2013 - 12:43

Hello Ilan,

The relative reminders (X minutes before, X hours before etc.) relate to "before the deadline of the task". It should not be possible to use a relative reminder with a task that doesn't have a due time and when you try to pick "before task's due date" from the menu, you will see an error message.

However, I can confirm that for some reason, this is possible when you add a new task. I have notified the developers about this issue.


Best regards,
David

Ilan Weinstein premium
Replied on Jan 10, 2014 - 05:54

The automatic 30 min before the event reminder still comes up. Are there any plans to change this in the near future? It is very annoying having to set the event time 30 mins ahead so that the reminder will come up on time (or setting a 0 min reminder then having to go back into the event and deleting the 30 min reminder each time).

PT
Paul Teale premium
Replied on Jan 10, 2014 - 06:23

Totally agree with you Ilan, I never understood why they implemented it this way either.
They should at least have a setting to disable if the user doesn't want the default behaviour.

PT
Paul Teale premium
Replied on Jan 10, 2014 - 06:25

The way I believe it should work is this..

If the user sets their own reminder don't set an extra 30 min reminder otherwise create the default 30 min reminder.

David Trey staff
Replied on Jan 10, 2014 - 07:07

Hello,

We're sorry for the inconvenience, we'll revise this in the next big update coming very soon.


Best regards,
David