+ Add Question

Not getting push notifications!!!!!

Just missed a lot of tasks yesterday because I didn't get my reminders. I have had the app installed on my phone for about a week and notifications were working fine. Now when I schedule a reminder on the computer (which is what I usually do), it does not send to my phone. I looked in my settings and it now says I am not set up for notifications and I need the app......

All responses

Carunae  premium
Replied on Jun 20, 2013 - 13:59 UTC

Apparently on the computer it somehow no longer recognized that I had the app installed on the phone. I uninstalled and reinstalled the app on my phone. I refreshed the todoist page on the computer and it now defaults to push notifications. So I guess I fixed it but why did it happen???

Brendon Wadey  staff
Replied on Jun 20, 2013 - 14:39 UTC

Hello Carunae,

We are un-sure why this would have happened and are sorry for the inconvenience. Any information you could provide could help.

Are you sure you didn't un-install the app on your phone? Did you change any settings that could affect the app from syncing?