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Why can't I access my notes to individual tasks on my HTC?

KL

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David Trey staff
Replied on Jun 18, 2013 - 16:27

Hello Ken,

Please clarify - how can you not access your notes? Do you tap on a task, go to the "Notes" section and there's nothing there even though the task should have notes? Do you see the note count? Do you add notes and they disappear? Please let us know what issue are you experiencing exactly.


Best regards,
David

KL
Ken Leeson premium
Replied on Jun 18, 2013 - 23:39

The "note" section does not show as it usually does when Todoist is accessed through my PC using Google Chrome.
None of my tasks show the "note" section

Brendon Wadey staff
Replied on Jun 18, 2013 - 23:59

Ken,

So on your Android, the note is there and you can access it, but on Chrome it's not available?

Are you sure you are logged into the correct account on Chrome? Please try clearing the cache for Chrome.

Thanks,
Brendon.

KL
Ken Leeson premium
Replied on Jun 19, 2013 - 00:15

Brendon,

It's the other way around. On Chrome and on my PC, everything works fine. On my Android, the "note" section does not appear at all and cannot be accessed

Ken

Brendon Wadey staff
Replied on Jun 19, 2013 - 00:18

Ken,

In that case, please try logging out of the app on Android, and back in again. If that does not help, go into the Settings area of Android, and the Applications, and clear data for Todoist.

Let me know.

Thanks,
Brendon.

KL
Ken Leeson premium
Replied on Jun 19, 2013 - 00:38

I downloaded the App again...works now. Thanks Brendon